Website Privacy Notice
Website Privacy Notice
Version 2025-10-01
The present privacy notice (“Privacy Notice“) explains how Z33 (“we“) processes the Personal Data collected when you use its Website.
For the purposes of this Privacy Notice, “Personal Data” means any information that can directly or indirectly identify an individual.
Z33 is committed to processing your Personal Data in accordance with applicable laws.
Unless otherwise defined in this Privacy Notice, all terms used herein shall have the same meaning as those set forth in the Master Service Agreement.
Personal Data collected
Website visitor
When you use our Website, we can collect the Personal Data that you voluntarily provide, such as when you contact us via the contact form, request a demo or a free trial, download content, or subscribe to our newsletter. This Personal Data may include your professional email address, first and last name, phone number, and any other Personal Data you provide.
Additionally, we may automatically collect Personal Data using cookies and other associated technologies. For more information, please refer to the section “Cookies and Associated Technologies” of this Privacy Notice.
Why we use your Personal Data
We use your Personal Data for the following purposes, or otherwise with your consent or as required by applicable law:
To communicate with you: We can contact you by email or phone to respond to your requests, such as scheduling a demo or answering a submitted question. We can also send you emails regarding our Services, news, surveys or events when you subscribe to our newsletter or have otherwise agreed to receive such communications.
To enhance your experience on our Website: We can use your Personal Data to improve your experience on our Website by analyzing how you navigate it
To comply with applicable laws or orders.
To investigate and prevent any fraudulent, illegal, or contractually non-compliant activities.
Unless otherwise stated or under special circumstances, this Personal Data is not shared with third parties.
With whom we share your Personal Data
We can share your Personal Data with your consent, where authorized or required by applicable law, or as follows:
Service Providers: We can engage service providers to facilitate our operations or perform services on our behalf. For example, send our newsletters, present webinars, or for other reasons. In such cases, we only share the Personal Data necessary to perform the services. A service provider will only use your Personal Data for the purposes determined by Z33 in accordance with applicable laws. We also ensure that each service provider is subject to confidentiality obligations and is prohibited from disclosing, sharing your Personal Data with third parties or using it for any other purposes.
Affiliates and corporate transactions: We share your Personal Data with our Affiliates to the extent necessary to provide the Services or respond to your requests made through our Website. Our Affiliates are subject to the same confidentiality obligations as Z33. We can also share your Personal Data with a third party in the context of a business sale, merger, or corporate reorganization. Your Personal Data will remain protected during such a process.
Crime prevention: We reserve the right to share Personal Data with third parties when necessary to prevent, detect, or investigate offences or criminal activities.
Otherwise, we do not sell, rent, share, or disclose your Personal Data.
Cookies and associated technologies
When you visit our Website, we use cookies to store or retrieve information about your browser.
A cookie is a small piece of information (text file) that a website requests your browser to store on your device when you visit it. This allows the website to remember information about you, such as your language preferences or login information.
We implement first-party cookies and third-party cookies from a different domain than the Website you are visiting for advertising and marketing purposes.
Specifically, we use cookies and other technologies to:
Help you navigate our Website, optimize your browsing, and personalize the content offered to you.
Assist you in creating an Account, subscribing to Services, registering for events, logging in, and submitting feedback.
Analyze your use of our Website and improve its content.
We use traffic monitoring cookies to identify which pages are used. We only use this information for statistical analysis purposes.
Other associated technologies
We can also use web beacons in HTML emails to track the number of opened emails by our recipients. This information is used to create reports, improve the effectiveness of our marketing efforts and provide better services and an optimized Website to our users.
We also use Google Analytics, a web analytics service provided by Google, to better understand your use of our Website. Google Analytics collects information such as the frequency that users visit the Website, which pages they visit, and which other sites they visited before our Website. Google uses the information collected to track and examine the use of the Website, compile reports on its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize ads from its advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is governed by the Google Analytics Terms of Service and the Google Privacy Policy. Google offers an opt-out option online, which you can consult here.
Security Measures
The information collected through our Website is encrypted before being transmitted over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, due to the nature of the Web, we are unable to guarantee that your Personal Data, once transmitted over the Internet, will not be lost or misused.
National and International Transfers
We can transfer the Personal Data collected outside of Quebec or to countries other than the country where it was collected for storage, data processing, or to provide our Services. In such cases, we ensure that it is protected as described in this Privacy Notice and take measures to ensure that transfers are made in accordance with applicable laws. Your Personal Data is always protected by security measures that comply with industry best practices.
Your Rights
You have rights regarding your Personal Data. Depending on your place of residence, these rights may include:
Right to access your Personal Data
Right to know more about how we process your Personal Data
Right to correct inaccurate Personal Data
Right to erase or delete your Personal Data
Right to restrict the processing of your Personal Data
Right to transfer your Personal Data to another data controller
Right to data portability
Right to lodge a complaint with your local authorities
Right to withdraw your consent at any time (to the extent we process your Personal Data based on your consent)
To exercise any of the rights listed above, contact Z33 by email at privacy@z33.ca.
If you have previously agreed to our use of your Personal Data for direct marketing purposes, you can withdraw your consent at any time by contacting Z33 by email at privacy@z33.ca.
Retention of Personal Data
We retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice, or as long as necessary to comply with our legal obligations. If we no longer have a legitimate interest in continuing to process your Personal Data, we delete, depersonalize, or anonymize it. If this is not possible (as may be the case if it has been stored in backup archives), we securely store your Personal Data and ensure that it ceases to be processed until deletion is possible.
Updating the Notice
We reserve the right to update this Privacy Notice at any time. Any updated versions will be posted on our Website.
We recommend checking it frequently to stay informed about our privacy practices.
How to contact Z33
If you have any questions about this Privacy Notice, our privacy practices, or your rights, please contact our Privacy Officer by email at privacy@z33.ca.